RQ11648 – Business Analyst – Senior

Responsibilities:

• Provides a comprehensive range of I&IT business analysis
  services for clients with diverse business and technological needs.
  
• Interacts with the business stakeholders and subject matter
  experts in order to understand their requirements through gathering,
  documenting, and analyzing business needs and requirements.
  
• Prepares and advises on business analysis policies,
  processes, best practices and standards to promote a comprehensive and
  consistent business analysis practice within the organization.
  

General Skills:

• Leads and conducts business analysis in order to assess
  client’s business problems/opportunities and documents the business
  requirements in such a way that I&IT solutions can be determined.
  
• Applies re-engineering concepts to promote business
  improvements through alternative and cost effective service delivery approaches
  
• Leads and conducts business analysis at varying levels of
  detail appropriate to the project and phases of project, aligning with OPS
  Unified Project Management Methodology, Enterprise Architecture and Gating
  Process, and OPS Standard Systems Development Methodologies
  
• Develops strategies, prepares business cases and
  cost-benefit analysis, and conducts feasibility studies for business I&IT
  initiatives
  
• Develops sound processes for requirements gathering
  including but not limited to JAD sessions, interviews, mockups, etc.
  
• Conducts business modeling; use case modeling; conceptual
  and logical data modeling; process and data flow modeling; use case surveys;
  business rules definition and non-functional requirements definitions for
  assigned projects
  
• Monitors progress, resolves problems and reports regularly
  to I&IT management and stakeholders
  
• Develops performance measures and traceability matrices for
  business analysis evaluation and conducts follow-up
  
• Experience developing strategies, preparing business cases
  and cost-benefit analysis
  
• Experience conducting requirements gathering, developing
  documentation, including presentations and briefing notes and conducting
  stakeholder engagement
  
• Experience in the use of Computer Aided Software Engineering
  (CASE) tools to document conceptual requirements and scope
  
• Awareness of emerging I&IT trends and technologies
  
• Excellent analytical, problem-solving and decision-making
  skills; verbal and written communication skills; interpersonal and negotiation
  skills
  
• A team player with a track record for meeting deadlines
  

Desirable Skills:

• Experience in the use of information retrieval packages
  
• Knowledge and understanding of Information Management
  principles, concepts, policies and practices
  
• Ability to translate business and data requirements into
  specifications sufficient for designing appropriate technology solutions
  
• Experience with a wide range of methods, tools and
  techniques for business analysis such as: business functional modelling,
  business event modelling, business process mapping
  
• Experience in structured, object oriented and agile
  methodologies for user requirements
  
• Experience developing performance measures for business
  analysis evaluation and subsequent follow-up
  
• Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Proven
  experience in gathering, analyzing, and documenting data, system, and
  business requirements. 
• Expertise
  in Business Analysis working visio diagrams and swim lane diagrams
• Ability
  to define use cases, user stories, and acceptance criteria for IT
  solutions. 
• Ability
  to effectively liaise between business users, IT teams, and external
  vendors. 
• Experience
  leading requirements workshops, JAD sessions, and stakeholder
  interviews. 
• JIRA,
  Confluence, Azure DevOps (for requirements tracking & project
  collaboration). 
• Visio,
  Lucidchart, MIRO (for process modeling and workflow visualization), figma

Skill Set Requirements:

Data & Business Analysis & Requirements
Management:

• Proven
  experience in gathering, analyzing, and documenting data, system, and
  business requirements. 
• Expertise
  in Business Analysis working visio diagrams and swim lane diagrams
• Ability
  to define use cases, user stories, and acceptance criteria for IT
  solutions. 
• Strong
  analytical skills for identifying business problems and proposing
  solutions. 
• Experience
  in systems re-engineering and workflow optimization. 
• Experience
  with database analysis and SQL language. 

Stakeholder Engagement & Communication:

• Ability
  to effectively liaise between business users, IT teams, and external
  vendors. 
• Experience
  leading requirements workshops, JAD sessions, and stakeholder
  interviews. 
• Excellent
  documentation and presentation skills for communicating business needs to
  technical teams. 
• Strong
  negotiation and facilitation skills to align diverse stakeholder
  interests. 

Technical & Tools Proficiency:

• Hands-on
  experience with data and business analysis tools, including: 
• JIRA,
  Confluence, Azure DevOps (for requirements tracking & project
  collaboration). 
• Visio,
  Lucidchart, MIRO (for process modeling and workflow visualization), figma
• SharePoint,
  MS Teams (for document management & team collaboration). 
• Familiarity
  with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is
  a plus. 
• Knowledge
  of ERP, CRM, or Cloud-based business solutions is an asset. 

Systems Optimization & Digital Transformation:

• Experience
  leading systems re-engineering initiatives to improve efficiency. 
• Ability
  to identify automation opportunities and workflow enhancements. 
• Understanding
  of Agile (Scrum, Kanban) and Waterfall methodologies to support IT
  teams. 
• Strong
  problem-solving skills with a focus on data-driven decision-making. 

Public Sector (OPS) Experience:

• Prior
  experience working in Ontario Public Sector (OPS) or other government
  environments. 
• Familiarity
  with OPS governance frameworks (Stage Gate, ITIL, security policies,
  etc.). 
• Understanding
  of OPS procurement, regulatory compliance, and service delivery
  models.