RQ11697 – Change Management Consultant – Senior

Deliverables:

• Provide
  expertise, consultative advice, guidance of change management principles,
  methodologies, and tools
• Develop
  and implement change management strategies, plans and framework
• Lead,
  develop, implement and/or provide input in the development of stakeholder
  assessments, stakeholder engagement strategies, and resistance management
  throughout the lifecycle of the project
• Lead,
  develop, implement and/or provide input in the development of sponsor
  roadmaps and communication and training plans throughout the lifecycle of
  the project
• Ensure
  the alignment of change management activities with participating
  stakeholders to remove change barriers, smooth the adoption process and
  contribute to problem solving resulting in successful implementation
• Support
  senior leadership by developing strategies to foster consensus among
  clients/partners and stakeholders to adapt to changes to align with the
  Ministry’s modernization strategy
• Identify
  potential people side risks and anticipated points of resistance and
  develop plans to mitigate or address concerns
• Provide
  strategies methodologies and tools to measure outcomes and success of
  change implementation and adoption. Develop plans for continuous
  improvement based on assessment of change success throughout the project
  life cycle. 

Requirements

Experience and Skill Set Requirements:

Must have:

• Experience in development of communication plans, change
  management strategies and training plans
  
• Strong presentation and group facilitation skills with the
  ability to work effectively with a diverse group of internal and external
  stakeholders
  
• Experience applying a structured change management approach
  and methodology for assigned initiatives
  
• Experience defining and measuring success metrics to track
  adoption, utilization and proficiency related to changes
  

Skill Set Requirements:

General Skills:

• Experience and knowledge of change management industry
  standards, best practices, methodologies and tools
  
• Experience in development of communication plans, change
  management strategies and training plans
  
• Strong presentation and group facilitation skills with the
  ability to work effectively with a diverse group of internal and external
  stakeholders
  
• Strong conflict management, interpersonal and communication
  skills (written and verbal)
  
• Experience with project management fundamentals and
  understanding of the lifecycle of a project
  

Desirable Skills:

• Experience identifying and assessing change impacts to
  business processes and technology solutions to drive adoption
  
• Experience leading medium to large transformational change
  projects
  
• Experience applying a structured change management approach
  and methodology for assigned initiatives
  
• Experience developing actionable and targeted change
  management plans that include communications, coaching, training and/or other
  resistance management activities
  
• Experience defining and measuring success metrics to track
  adoption, utilization and proficiency related to changes
  
• Experience managing the change management process, and
  applying change management best practices to support the project or initiative
  

Soft Skills:

• Superior verbal and written communication skills to
  effectively inform executive decision-making and to report status to corporate
  governance bodies including group facilitation skills, experience in preparing
  reports, proposals, briefing materials, presentations and other communications
  
• Strong consulting skills to engage with stakeholders
  
• Ability to prioritize workload, demonstrate critical
  thinking, identify problems, develop and implement solutions
  
• Strong customer service orientation to ensure needs of
  clients are effectively met
  
• Demonstrated team player with excellent multi-tasking
  abilities and a proven track record for meeting strict deadlines
  

OPS and Health Care Experience:

• Demonstrated experience in a health or clinical context
  
• Demonstrated experience supporting stakeholder engagement
  activities, particularly in a healthcare context
  
• Demonstrated experience with the privacy and security
  requirements of software development in a healthcare or clinical context.