Job Description:
Responding to and reporting all incidents of criminal activity, suspicious activity and hazardous situations.
Unlocking and locking doors
Providing access control
Providing uniform security presence and completing proactive patrols of the terminal stops and platforms
Completing proactive patrols for terminal lobbies and customer service areas
Deterring and enforcing prohibited acts such as loitering, panhandling, smoking, alcohol use, skateboarding, and cycling on platforms and driveways
Performing other related duties as assigned by the city.
Job Duties
Ability to work alone or in a team
Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
Ability to write detailed incident reports for all emergency and day to day activities
Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
Monitor and authorize entrance and departure of employees, visitors and other persons
Ability to de-escalate a crisis, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
Contributes to team effort by accomplishing related results as needed
Logging in/out of Key, Radio and pager audits
Handle Lost & Found items and inquiries
Report any unsafe working conditions in any/all departments
Ability to provide first aid and medical response when required to any person(s)
Respond to all types of occurrences.
Patrol interior and exterior,
May be moved to other terminal sites as per operational needs.
Job Requirements
Minimum Two (2) year Security Guard experience in a municipal government or corporate environment would be an asset.
Post-Secondary education in a related field would be an asset.
Must have excellent communication and interpersonal skills + Customer Service Skills
Must possess a valid Security License for the Province of Ontario
Must possess a current First Aid/CPR certification
Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
Utilize two-way radio and computer applications
Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
Must participate in professional development and on-site leveling system requirements
Previous experience or training within a loss prevention/security field preferred
Must complete all required site training within 30 day of on-site hire date
Additional job-related task and duties as assigned
Successful completion of CPO certification within first 6 months (training material and course cost covered by Paladin)
Highlights:
Extensive Paid Industry Training
Employer Paid Benefits
Opportunities for Growth & Advancement
At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
Immunization Record
A Valid Ontario Security Guard License
Proficient in English (both oral and written)
Certification Requirements (Any)
Standard First Aid, CPR Level C
Valid Ontario Security License
