RQ11856 – Training Specialist – Senior

Responsibilities:

• Provides
  application and product training to both technical and non-technical
  users.
• Develops,
  designs and delivers training material to both technical and non-technical
  users.

General Skills:

• Experience
  in the development, design and delivery of training material for both
  technical and non-technical users at the specified experience level
• Knowledge
  and experience in delivering training on specified packages and platforms.
• Experience
  delivering subject matter training sessions both in person and through
  live online sessions via teleconference or webinar.
• Experience
  creating, developing, documenting and/or updating training strategies.
• Experience
  developing documentation and gathering required information to structure
  contact and course design requirements.
• Experience
  building training plans for stakeholders.
• Experience
  developing and delivering technical training plans and materials for both
  technical and non-technical users.
• Excellent
  organizational skills, verbal and written communication skills,
  presentation skills, and interpersonal skills.
• A
  team player with a track record for meeting deadlines. Mandatory Skills:
• Experience
  with presentation tools such as PowerPoint, Adobe, Adobe Captivate
  Classic, Articulate 360, Image software for screen capture.
• Experience
  delivering solution training, developing training documentation or job
  aids, as well as identifying new training opportunities for clients.

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Adobe
  Captivate Classic, Articulate 360 – Creating E-learning courses on these 2
  platforms.
• Portfolio

Skill Set Requirements:

Digital Learning Development and Technical Skills:

• Extensive
  knowledge and experience developing and maintaining online learning
  solutions using Articulate 360, including Storyline and Rise.
• Experience
  converting and redeveloping legacy e-learning assets from platforms such
  as Adobe Captivate into modern learning authoring tools.
• Expertise
  in designing, developing, testing, and deploying e-learning courses,
  simulations, assessments, and interactive learning activities.
• Experience
  applying accessibility standards and best practices, including compliance
  with the Accessibility for Ontarians with Disabilities Act (AODA)
  requirements.
• Knowledge
  of Learning Management Systems (LMS), LearnON deployment processes, and
  e-learning publishing standards.

Analytical and Instructional Design Skills:

• Demonstrated
  experience analyzing existing learning content and identifying
  opportunities to improve instructional design, learner engagement, and
  content effectiveness.
• Ability
  to gather, assess, and validate business and training requirements with
  subject matter experts and stakeholders.
• Experience
  redesigning complex learning content, simulations, assessments, and
  learning activities to align with adult learning principles and best
  practices.
• Strong
  analytical skills to evaluate learning objectives, identify content gaps,
  and recommend effective learning solutions.

Communication and Stakeholder Engagement Skills:

• Strong
  collaboration and consultation skills to work effectively with project
  teams, subject matter experts, business stakeholders, and technical
  resources.
• Experience
  facilitating content review sessions, gathering feedback, and translating
  stakeholder requirements into learning solutions.
• Ability
  to prepare documentation, project updates, and presentations for
  management and stakeholder audiences.
• Excellent
  verbal and written communication skills, including the ability to explain
  technical and instructional design concepts to both technical and
  non-technical audiences.

Project Management and Organizational Skills:

• Experience
  managing multiple course development activities and deliverables within
  established timelines and project schedules.
• Strong
  organizational skills with the ability to prioritize competing demands and
  meet project milestones.
• Experience
  supporting quality assurance, accessibility validation, user acceptance
  testing, and defect resolution activities.
• Demonstrated
  ability to work independently and collaboratively to deliver high-quality
  learning solution within tight project timelines.