Job Description We are looking for an Organizational Design Consultant to assess how AI-powered capabilities can be effectively used within the client’s Genesys Cloud environment. …
Information Scientist
Job Description We are looking for an Information Scientist to design and improve the information architecture required for effective knowledge retrieval in Genesys Cloud AI. …
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Job Description We are looking for a Senior Genesys Cloud PS Consultant with Genesys AI experience to support enterprise clients in evaluating, designing, and validating …
Senior Data Architect
Job Description We are looking for a Senior Data Architect to design the end-to-end data platform for APEX. The platform ingests contact centre telephony and …
Operating Model and Service Transition Analyst, Contact Centre
Job Description We are looking for a Service Transition Analyst, Contact Centre to help define the target operating model and service transition for a major …
Operating Model and Service Transition Lead, Contact Centre
Job Description We are looking for a Service Transition Lead, Contact Centre to define the target operating model and lead the service transition for a …
Full Stack Java Engineer — Workforce Management (WFM)
Job Description We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience …
Senior Programmable Voice Engineer (CX Platform)
Job Description We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure …
Senior Routing Engine Developer (CX Platform)
Job Description We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center …
Senior Routing Engine Developer (CX Platform)
Job Description We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center …