Pay rate: $20-$22/hour.
Location: Brampton, ON
Shifts: Monday-Friday 9:00am-5:00pm
Job type: Temporary | Full-time
Here’s why you should apply:
Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities :
Provide Efficient and Effective Customer Service to our Clients.
Effectively Manage in-bound Call Inquiries and/or makes outbound calls as part of resolution management.
Collect and Process Customer Payments and assist/provide documentation to customer as required.
Communicate with debtors to negotiate timely repayment, attempt to bring resolution to unpaid accounts.
Provide thorough, efficient, and accurate documentation on all related activities.
Educate our customers on practices, procedures, and self-service options to avoid future collection activity.
Provide feedback and recommendations to management to implement processes improvements.
Routing of relevant information to other departments and locations as appropriate
Monitor and answer e-mail inquiries.
Maintain and update detailed documentation of interaction.
Follow up with various departments within the organization to resolve any issues.
Release orders per Linde Policy and Guidelines.
Implement key strategies to drive results and goals.
Meet all Key Performance Indicators.
Other duties as assigned by Manager.
Requirements:
Post-Secondary Degree or Diploma or equivalent.
1-2 years of previous collections/call center and/or high-volume sales experience.
Excellent written and verbal communication skills (English); bilingual in French is an asset.
Exceptional computer skills (MS Office, Intermediate Excel).
Strong analytical skills, creative problem solver, and strategic thinker.
Ability to work independently, prioritize workflow, and deliver results in a fast-paced environment.
Positive and professional attitude under pressure, with a commitment to excellence in customer service.
Must be legally eligible to work and reside in Canada.
Apply now to this Administrative Clerk job in Brampton, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
