INK Entertainment
*About Amal Modern Lebanese Restaurant*
Amal is where the Lebanese spirit of _joie de vivre_ comes to life. Where cuisine, sharing, enjoyment and simply living unite. It’s a voyage through time and place that embraces the pursuit of pleasure.
*Job Summary:*
Amal is looking for Hosts that will be responsible for creating a positive guest experience that begins with a proper greeting to influence the guest’s first impression. You are a critical member of the team and will be responsible for providing exceptional customer service to ensure a positive first and last impression.
Amal prides itself in providing its employees with cross-training opportunities for all positions, both at Amal and across all INK Entertainment venues. Employees at Amal will receive training and development opportunities, dining discounts, early access to events, and enrolment in INK’s Perkopolis perk program.
We can offer you full-time, part-time or co-op while you learn new skills in a life-long profession.
*Duties and Responsibilities*
* Greet customers as soon as they walk through the door
* Provide patrons with accurate wait time estimates during busy periods
* Maintain a neat, organized front-of-house environment
* Seat guests
* Assist with opening/closing tasks and extra task as needed
* Rotate seating between different stations to ensure even workloads for waitstaff
* Answer phones and schedule reservations
* Experience with luxury dining environments
* Strong organizational skills
* Great with time management and multitasking
* Excellent communication skills
* Works well under pressure
* Other duties as assigned
*Skills/Requirements*
* Experience providing excellent customer service in a fast-paced environment.
* Able to perform high-quality work while unsupervised.
* Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
* Computer literate, including effective working skills of MS Word, Excel and e-mail
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
* Flexible schedule
* Strong communication skills
* Performs other related duties as assigned.
* Strong work ethic and positive team attitude
_*Education and Experience:*_
* Previous experience in customer service
* Must successfully complete the restaurant’s training course.
_*Physical Requirements:*_
* Prolonged periods of standing and walking.
* Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
*Note: salary will be dependent on experience.*
*Equity, Diversity and Inclusion*
Ink Entertainment believes in an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness.
*Accessibility*
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
LP1
Job Types: Full-time, Part-time
Salary: From $16.55 per hour
Benefits:
* Discounted or free food
Schedule:
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Supplemental pay types:
* Tips
Experience:
* Host: 2 years (required)
Ability to Commute:
* Toronto, ON (preferred)
Work Location: In person