INK Entertainment
*About Daphne*
*DAPHNE RESTAURANT TORONTO *is currently hiring Hosts to join our front of house team!
*DAPHNE RESTAURANT* is an exciting new modern American concept located in the downtown financial district; DAPHNE is a true expression of American cuisine, using modern cooking technics based around a live fire grill.
The new take on Americana has a warm and residential feel, a grand open kitchen and a beautiful, lush wrap around outdoor garden terrace.
*Job Summary:*
Hosts will be responsible for creating a positive guest experience that begins with a proper greeting to influence the guest’s first impression. You are a critical member of the team and will be responsible for providing exceptional customer service to ensure a positive first and last impression. The team always go out of their way to take care of our guest’s special requests. Working with a team first mentality and going above and beyond is something they do proudly.
*Duties and Responsibilities*
* Greet customers as soon as they walk through the door.
* Provide patrons with accurate wait time estimates during busy periods.
* Maintain a neat, organized front-of-house environment.
* Seat guests.
* Rotate seating between different stations to ensure even workloads for waitstaff.
* Answer phones and schedule reservations.
* Perform other duties as assigned.
*Skills/Requirements*
* Experience providing excellent customer service in a fast-paced environment.
* Able to perform high-quality work while unsupervised.
* Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
* Computer literate, including effective working skills of MS Word, Excel and e-mail
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
* Strong communication skills.
* Strong work ethic and positive team attitude.
* Strong organizational skills.
* Great with time management and multitasking.
_*Education and Experience:*_
* Previous experience in customer service.
* Previous experience with luxury dining environments.
* Must successfully complete the restaurant’s training course.
_*Physical Requirements:*_
* Prolonged periods of standing and walking.
* Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
*Note: salary will be dependent on experience.*
*Equity, Diversity and Inclusion*
Ink Entertainment believes in an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness.
*Accessibility*
We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).
LP1
Job Types: Full-time, Part-time
Salary: From $16.55 per hour
Benefits:
* Discounted or free food
Schedule:
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Supplemental pay types:
* Tips
Experience:
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
Ability to Commute:
* Toronto, ON (preferred)
Work Location: In person