Host – KOST

*About Kost Toronto*

44 stories above Toronto’s bustling entertainment district sits Bisha Hotel’s rooftop restaurant Kōst. Inspired by the Baja Peninsula, Kōst offers a quick escape to the California coastline, with al fresco dining, a world-renowned infinity pool and unparalleled city and lakeshore views. Featuring seasonal menus with modern cuisine and refreshing cocktails, guests are welcome seven days a week for breakfast, lunch, midday snacks and dinner.

*Job Summary:*

Kōst is looking for a Host to join that team that will be responsible for creating a positive guest experience that begins with a proper greeting to influence the guest’s first impression. You are a critical member of the team and will be responsible for providing exceptional customer service to ensure a positive first and last impression. The team always go out of their way to take care of our guest’s special requests. Working with a team first mentality and going above and beyond is something they do proudly.

Kōst prides itself in providing the team with cross-training opportunities for all positions, both at Kōst and across all INK Entertainment venues. We can offer you full-time, part-time or co-op work while you learn new skills in a life-long profession. Employees of Kōst will receive training and development opportunities, dining discounts, early access to some of INK’s events and enrolment in INK’s Perkopolis perk program!

*Duties and Responsibilities*

* Greet customers as soon as they walk through the door.
* Provide patrons with accurate wait time estimates during busy periods.
* Maintain a neat, organized front-of-house environment.
* Seat guests.
* Assist with opening/closing tasks and extra task as needed.
* Rotate seating between different stations to ensure even workloads for waitstaff.
* Answer phones and schedule reservations.
* Perform other duties as assigned.

*Skills/Requirements*

* Experience providing excellent customer service in a fast-paced environment.
* Able to perform high-quality work while unsupervised.
* Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
* Computer literate, including effective working skills of MS Word, Excel and e-mail
* Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
* Strong communication skills.
* Strong work ethic and positive team attitude.
* Strong organizational skills.
* Great with time management and multitasking.

_*Education and Experience:*_

* Previous experience in customer service.
* Previous experience with luxury dining environments.
* Must successfully complete the restaurant’s training course.

_*Physical Requirements:*_

* Prolonged periods of standing and walking.
* Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

_*Note: Salary will be dependent on overall experience.*_

*Equity, Diversity and Inclusion*

Ink Entertainment believes in an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness.

*Accessibility*

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

LP1

Job Types: Full-time, Part-time, Internship / Co-op

Salary: From $16.55 per hour

Benefits:
* Discounted or free food
Schedule:
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Night shift
* Weekends as needed
Supplemental pay types:
* Tips

Experience:
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)

Ability to Commute:
* Toronto, ON (preferred)

Work Location: In person