RQ11435 – Software Developer – CRM – Intermediate

Responsibilities:

• Required
  to translate technical systems specifications into working, tested CRM
  applications. This includes developing detailed programming
  specifications, writing and/or generating code, compiling data-driven
  programs, maintaining, and conducting unit tests. Resolves and
  troubleshoots technical problems which arise during the use and operation
  of software packages, including tec

General Skills:

• Experience
  in programming and analysis; specialized CRM software package support at
  the specified experience level Ability to collaborate with IT
  Professionals throughout the Software Development Life Cycle
• Experience
  in structured methodologies for the development, design, implementation
  and maintenance of applications
• Experience
  in design, code, test, debug and document applications
• Experience
  in the use of object and/or third generation language development tools
• Experience
  in one or more programming languages
• Experience
  in application design, latest design patters, deployment and
  troubleshooting
• Experience
  with relational and hierarchical database technologies Experience in the
  use of information retrieval packages using query languages
• Experience
  with one or more communications protocols
• Experience
  in structured methodologies for the design, development, implementation
  and maintenance of applications
• Experience
  eliciting and documenting information from diverse business area
  stakeholders and subject matter experts
• Excellent
  analytical, problem-solving and decision-making skills; verbal and written
  communication skills; interpersonal and negotiation skills
• A
  team player with a track record for meeting deadlines CRM Software
  Development
• Skills
  Knowledge and experience with specific CRM software and anticipated future
  releases high availability solution design and implementation
• Knowledge
  and experience with specific CRM enterprise architecture methodologies,
  design standards and tools
• Experience
  with middleware and gateways Expertise in specific tools for CRM software
  development

Desirable Skills:

• Knowledge and experience with programming Internet-ready
  applications Knowledge and experience in rapid application development (RAD)
  methodologies
  

• Knowledge
  and understanding of Information
• Management
  principles, concepts, policies and practices
• Experience
  with middleware and gateways Experience reviewing, analyzing, and
  modifying product installation scripts including encoding, testing,
  debugging
• Ability
  to provide post-implementation support and resolve any post-implementation
  technical issues
• Experience
  conducting design walkthrough sessions with project team
• Knowledge
  and understanding of Accessibility for Ontarians with Disability Act
  (AODA) and related regulations and standards
• Ability
  to provide user and system documentation as required

Requirements

Experience and Skill Set Requirements:

Must Haves:

• Oracle Siebel CRM testing experience is a must
  
• 5+ years of experience with Siebel technical configuration /
  development / integration
  
• 3+ year of development and testing experience of Siebel
  integration with Adobe AEM , J2EE and etc
  
• Experience with Siebel IP18 or later versions with a focus
  on configuring / developing / testing
  
• Experience with Siebel Tools Software and editing Siebel Web
  Templates.
  

Nice to have:

• Experience with Siebel modules such as Public Sector CRM,
  Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign
  Management, Marketing, Resource Manager, and Public Sector eService would be an
  asset
  
• Experience with Transfer Payments would be an asset.
  
• Experience with AODA accessability testing
  

Skill Set Requirements:

Siebel Development Skills:

• Oracle Siebel CRM testing experience is a must
  
• 5+ years of experience with Siebel technical configuration /
  development / integration
  
• 3+ year of development and testing experience of Siebel
  integration with Adobe AEM , J2EE and etc
  
• Experience with Siebel IP18 or later versions with a focus
  on configuring / developing / testing
  
• Experience with Siebel Tools Software and editing Siebel Web
  Templates.
  
• Experience in using Siebel Open UI specific classes and
  Methods.
  
• Experience working on Siebel Test Automation is an asset
  

Report Development Skills:

• Experience in HTML 5, Cascading Style Sheet, JQuery and
  JavaScript
  
• Experience in OBIEE and PowerBI report development and
  testing
  
• Working knowledge of Open UI Concepts-PM, PR, Manifest File
  and Mapping files
  

Soft Skills:

• Strong communication skills; both written and verbal
  
• Ability to develop and present new ideas and conceptualize
  new approaches and solutions
  
• Excellent interpersonal relations and demonstrated ability
  to work with others effectively in teams
  
• Demonstrated ability to work with functional and technical
  teams Demonstrated ability to participate in a large teams and work closely
  with other individual team members
  
• Proven analytical skills and systematic problem solving
  
• Strong ability to work under pressure, work with aggressive
  time lines, and be adaptive to change
  
• Displays problem solving and analytical skills, using them
  to resolve technical problems
  

Public Sector Experience:

• Experience with Siebel modules such as Public Sector CRM,
  Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign
  Management, Marketing, Resource Manager, and Public Sector eService would be an
  asset
  
• Experience with Transfer Payments would be an asset.