RQ11705 – Solutions Designer – Senior

Responsibilities:

• Undertakes the design of hosting technology solutions based on the
  client’s service specifications, standards, policies, best practices and cost
  models, in order to meet client application business requirement and
  project/initiative deliverables.
  

General Skills:

• Knowledge of integrated networking technologies, mainframe,
  midrange server, enterprise storage and SAN, and personal computer system
  technologies
  
• Knowledge of related best practices, OPS directory/messaging
  standards, standard facilities infrastructure/architecture management, facility
  service delivery processes, infrastructures policies, procedures and direction,
  cost models and procurement processes
  
• Ability to gather client business requirements; corporate I&IT
  information mandates, client information technology strategic plans,
  environment and standards
  
• Ability to participate in the development of solutions and provide
  advice on short/long term solution service development activities.
  
• Knowledge of leading edge technologies design criteria, security
  and recovery procedures, preparation of technical specifications for
  installation, testing and performance of integrated, multi-services systems;
  assess performance and capacity of existing system making recommendations for
  improving performance and develop technical documentation.
  
• Experience planning, migrating, implementing and sustaining large
  complex system development projects
  
• Knowledge of technology developments, trends and new products to
  evaluated application to client short and long term technology requirements.
  
• Basic knowledge of project management methodology (e.g. PMBOK),
  analytical tools and processes.
  
• Conceptual and analytical skills to assess and evaluate client
  needs and conduct cost/benefit analyses for new technology requirements in
  planning and designing solutions.
  
• Experience designing and developing large, complex, highly
  available, mission critical server applications
  
• Experience with systems evaluation to assess conditions, technical
  performance and capacity of existing systems and determine need and feasibility
  of expansion, renovation or replacement
  
• Excellent analytical, problem-solving and decision-making skills,
  verbal and written communication skills, interpersonal skills and negotiation
  skills, team work skills
  
• A
  team player with a track record for meeting deadlines
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• At least 7+ years of experience designing solutions with
  Oracle Siebel CRM or Adobe AEM technologies 
  
• Experience with developing business design document,
  functional & non- functional requirements 
  
• Experience with developing high level application flows to
  support the business requirements. 
  
• Experience in developing functional design document 
  
• 7+ years of experience in Siebel, and Adobe AEM Solution
  implementation 
  
• Demonstrated experience in creating and updating business
  architecture artefacts 
  

Nice to have:

• Experience with Public Sector Transfer Payment (Grant) Model
  would be an asset. 
  
• Experience with ensuring that corporate QA standards are
  followed and maintained would be an asset. 
  
• Prior OPS/public sector exp.
  

Skill Set Requirements:

Technical Solution and Development Skills:

• At least 7+ years of experience designing solutions with
  Oracle Siebel CRM or Adobe AEM technologies 
  
• Experience with developing business design document,
  functional & non- functional requirements 
  
• Experience with developing high level application flows to
  support the business requirements. 
  
• Experience in developing functional design document 
  
• Experience in creating detailed process flows, developing
  high-level screen designs that map steps within a process to actual views in
  software solutions 
  
• Experience with solutions and designs with user experience
  and accessibility (WCAG/AODA) 
  
• Experience conducting user research and usability
  testing 
  
• Experience developing user personas and user journey
  maps 
  
• Experience analyzing user feedback and designing solutions
  to address user issues and pain points 
  
• Experience creating wire frames and high-fidelity mockups
  with UI prototyping software such as Figma or Adobe XD 
  
• Experience researching and applying industry best
  practices 
  
• Demonstrated experience in developing use cases
  (business/system), identifying and documenting business rules 
  
• Demonstrated experience with the creation and analytical
  process of business requirement documents 
  
• Demonstrated experience in identifying risk and providing
  solutions 
  
• Demonstrated experience with creating quality assurance plan
  and writing test cases 
  
• Experience working on Oracle Policy Automation (OPA)/Oracle
  Intelligent Advisor (OIA) is a strong asset 
  

Technology Skills:

• Demonstrated experience with change management
  methodologies 
  
• 7+ years of experience in Siebel, and Adobe AEM Solution
  implementation 
  
• Demonstrated experience with documenting test strategies,
  scenarios, plans for user acceptance testing (UAT) 
  
• Demonstrated experience in creating and updating business
  architecture artefacts 
  
• Demonstrated experience with rational unified process
  (RUP) 
  
• Experience in developing application view visibility and
  CRUD (create, read, update, delete) matrix 
  
• Experience with developing application screen mock-ups and
  screen flows; translate screen design and workflows into Wireframes and or
  prototype 
  

Soft Skills:

• Strong communication skills; both written and verbal 
  
• Ability to develop and present new ideas and conceptualize
  new approaches and solutions 
  
• Excellent interpersonal relations and demonstrated ability
  to work with others effectively in teams 
  
• Demonstrated ability to work effectively with functional and
  technical teams  
  
• Demonstrated ability to participate in a large team and work
  closely with other individual team members 
  
• Proven analytical skills and systematic problem
  solving 
  
• Strong ability to work under pressure, work with aggressive
  timelines, and be adaptive to change 
  
• Demonstrated ability to work well and communicate
  effectively with clients; bridging client business requirements to technical
  team 
  

Public Sector Experience:

• Experience with Public Sector Transfer Payment (Grant) Model
  would be an asset. 
  
• Experience with ensuring that corporate QA standards are
  followed and maintained would be an asset.