RQ11491 – Product Manager – Senior

Responsibilities:

Product Strategy & Roadmap

• Define
  and maintain the product vision, objectives, and roadmap.
• Align
  product priorities with business goals, strategic objectives, and
  enterprise direction.
• Identify
  opportunities for innovation, modernization, and process improvement.
• Develop
  business cases, value propositions, and product investment
  recommendations.
• Establish
  product success measures, KPIs, and outcome-based performance metrics.

Stakeholder & Business Relationship Management:

• Engage
  business partners, executives, subject matter experts, and technology
  teams to understand business needs and priorities.
• Lead
  product discovery activities, workshops, and stakeholder consultations.
• Build
  consensus among diverse stakeholder groups and manage competing
  priorities.
• Communicate
  product status, roadmap updates, risks, decisions, and outcomes.
• Manage
  stakeholder expectations throughout the product lifecycle.

Product Delivery & Agile Leadership:

• Own
  and prioritize the product backlog based on business value and strategic
  objectives.
• Translate
  business requirements into user stories, acceptance criteria, and product
  features.
• Collaborate
  with Agile delivery teams during planning, backlog refinement, sprint
  reviews, testing, and releases.
• Support
  quality assurance, user acceptance testing, and release readiness
  activities.
• Ensure
  delivered solutions meet business, operational, security, accessibility,
  and regulatory requirements.

Technology Leadership & Continuous Improvement:

• Collaborate
  with architects, developers, and technical teams to ensure alignment with
  enterprise architecture and digital standards.
• Evaluate
  solution options, balancing business value, cost, risk, scalability, and
  sustainability.
• Monitor
  product performance, customer feedback, and operational metrics.
• Drive
  continuous product enhancements and long-term product evolution.
• Support
  technology modernization initiatives leveraging cloud and enterprise
  platforms.

Governance, Risk & Compliance:

• Lead
  the development and maintenance of project governance artifacts, including
  Project Charters, Project Change Requests (PCRs), business cases, decision
  records, risk registers, status reports, and executive briefing materials.
• Identify,
  assess, and manage product risks, issues, dependencies, and mitigation
  strategies.
• Ensure
  compliance with security, privacy, accessibility, and regulatory
  requirements.
• Lead
  or support Privacy Impact Assessments (PIA), Threat Risk Assessments
  (TRA), Security Risk Assessments, and other governance reviews.
• Participate
  in governance, investment planning, architecture review, and portfolio
  management processes.
• Maintain
  governance artifacts, status reporting, financial tracking, and portfolio
  information within approved tools (e.g., Planview).

Required Qualifications:

Experience:

• Minimum
  5 years of experience in Product Management, Product Ownership, Business
  Analysis, or related IT leadership roles.
• Demonstrated
  experience leading enterprise-scale digital products from strategy through
  delivery and ongoing operations.
• Experience
  working within Agile, Scrum, and Lean product delivery environments.
• Proven
  experience managing complex stakeholder environments and influencing
  executive decision-making.
• Experience
  conducting product discovery, requirements elicitation, and roadmap
  development.

Technical Knowledge:

• Strong
  understanding of enterprise architecture principles, cloud technologies,
  APIs, integration patterns, and application modernization.
• Experience
  with Microsoft technologies including:
• Dynamics
  365
• Power
  Platform
• Azure
• Dataverse
• Experience
  overseeing or participating in PIA, TRA, and related risk and compliance
  activities.
• Strong
  understanding of product lifecycle management and digital service
  delivery.

Communication & Leadership:

• Exceptional
  written and verbal communication skills.
• Proven
  facilitation, negotiation, stakeholder engagement, and conflict resolution
  skills.
• Ability
  to present complex concepts to executives, business stakeholders, and
  technical audiences.
• Demonstrated
  ability to produce high-quality documentation, presentations, and
  executive briefings.

Preferred Qualifications:

• Certified
  Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), PMP,
  or equivalent certification.
• Experience
  delivering products using Microsoft Dynamics 365 and Power Platform.
• Experience
  supporting large-scale digital transformation and modernization
  initiatives.
• Experience
  within Ontario Public Service (OPS) or broader public sector environments.

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 5+
  years of product management experience in IT or digital services
• Knowledge
  of enterprise architecture, cloud services, APIs, and integration
  patterns.
• Experience
  with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
• Exceptional
  stakeholder engagement and relationship management skills.
• Experience
  with OPS IT project and architectural governance
• Proven
  experience leading large-scale digital or IT transformation projects of
  delivering user-centric products in complex environments
• Hands-on
  experience with Agile delivery, Scrum, and Lean product development and
  working with cross-functional teams
• Ability
  to translate business needs into clear, actionable requirements and user
  stories
• Ability
  to define and communicate a clear product vision and strategy conducting
  discovery work 

Nice to have:

• Knowledge of OPS Digital Standards, privacy requirements,
  and cybersecurity practices.
  
• Previous OPS/public sector exp.
  

Skill Set Requirements:

Core Skills & Experience:

• Minimum
  5 years of Product Management experience.
• Experience
  leading enterprise-scale products from strategy through delivery.
• Strong
  product roadmap, vision, and discovery capabilities.
• Demonstrated
  backlog management, prioritization, and release planning experience.
• Proven
  track record aligning technology investments with business outcomes.
• Experience
  working with Agile, Scrum, and cross-functional delivery teams.
• Ability
  to influence stakeholders and manage competing priorities.

Technical Skills & Experience:

• Knowledge
  of enterprise architecture, cloud services, APIs, and integration
  patterns.
• Experience
  with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
• Experience
  supporting solution modernization initiatives.
• Experience
  leading or coordinating PIA, TRA, and technology risk management
  activities.
• Ability
  to evaluate solution options from business, technical, and operational
  perspectives.

Communication & Documentation Skills:

• Exceptional
  stakeholder engagement and relationship management skills.
• Strong
  facilitation and workshop leadership abilities.
• Excellent
  written communication and documentation skills.
• Ability
  to prepare executive presentations, business cases, roadmaps, and status
  reports.
• Strong
  negotiation, conflict-management, and consensus-building skills.

Public Sector Experience:

• Experience
  with OPS project, architecture, and governance processes.
• Knowledge
  of OPS Digital Standards, privacy requirements, and cybersecurity
  practices.
• Experience
  working in government or broader public sector organizations.