RQ11878 – Software Developer – CRM – Senior

Responsibilities:

• Required to translate technical systems specifications into
  working, tested CRM applications. This includes developing detailed programming
  specifications, writing and/or generating code, compiling data-driven programs,
  maintaining, and conducting unit tests.
  
• Resolves and troubleshoots technical problems which arise
  during the use and operation of software packages, including tec
  

General Skills:

• Experience in programming and analysis; specialized CRM
  software package support at the specified experience level
  
• Ability to collaborate with IT Professionals throughout the
  Software Development Life Cycle
  
• Experience in structured methodologies for the development,
  design, implementation and maintenance of applications
  
• Experience in design, code, test, debug and document
  applications
  
• Experience in the use of object and/or third generation
  language development tools
  
• Experience in one or more programming languages
  
• Experience in application design, latest design patters,
  deployment and troubleshooting
  
• Experience with relational and hierarchical database
  technologies
  
• Experience in the use of information retrieval packages
  using query languages
  
• Experience with one or more communications protocols
  
• Experience in structured methodologies for the design,
  development, implementation and maintenance of applications
  
• Experience eliciting and documenting information from
  diverse business area stakeholders and subject matter experts
  
• Excellent analytical, problem-solving and decision-making
  skills; verbal and written communication skills; interpersonal and negotiation
  skills
  
• A team player with a track record for meeting deadlines CRM
  Software Development Skills
  
• Knowledge and experience with specific CRM software and
  anticipated future releases high availability solution design and
  implementation
  
• Knowledge and experience with specific CRM enterprise
  architecture methodologies, design standards and tools
  
• Experience with middleware and gateways
  
• Expertise in specific tools for CRM software development
  Desirable Skills
  
• Knowledge and experience with programming Internet-ready
  applications
  
• Knowledge and experience in rapid application development
  (RAD) methodologies
  
• Knowledge and understanding of Information Management
  principles, concepts, policies and practices
  
• Experience with middleware and gateways
  
• Experience reviewing, analyzing, and modifying product
  installation scripts including encoding, testing, debugging
  
• Ability to provide post-implementation support and resolve
  any post-implementation technical issues
  
• Experience conducting design walkthrough sessions with
  project team
  
• Knowledge and understanding of Accessibility for Ontarians
  with Disability Act (AODA) and related regulations and standards
  
• Ability to provide user and system documentation as required
  

Requirements

Experience and Skill Set Requirements:

Must Have:

• 10+
  years of experience with Siebel technical configuration/ design /
  development / integration 

Skill Set Requirements:

Siebel Development Skills:

• 10+
  years of experience with Siebel technical configuration/ design /
  development / integration 
• 5+
  year of experience of Siebel integration with Adobe AEM, J2EE and
  etc. 
• 5+
  year of experience with Siebel EIM/EAI. 
• 3+
  years of experience with Siebel IP18+ with a focus on configuring /
  developing. 
• Experience
  with Assignment Manager, Business Rules, Workflow, Applets, Views,
  Screens, Code/Scripts and related Siebel Business Layer objects. 
• Experience
  with Siebel Tools Software and editing Siebel Web Templates. 
• Experience
  in using Siebel Open UI specific classes and Methods. 
• Demonstrated
  possession of Siebel 8.x or above certification. 
• Experience
  in Siebel Open UI Architecture (Physical Model, Presentation Model) and
  OOTB OUI file structures and limitations. 
• Experience
  in UI integration (embedding external application in Siebel, Exposing
  Siebel in External application) 

Report Development Skills:

• Experience
  in HTML 5, Cascading Style Sheet, JQuery and JavaScript 
• Experience
  in OBIEE and PowerBI report development and testing 
• Working
  knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping
  files 

Soft Skills:

• Strong
  communication skills; both written and verbal 
• Ability
  to develop and present new ideas and conceptualize new approaches and
  solutions 
• Excellent
  interpersonal relations and demonstrated ability to work with others
  effectively in teams 
• Demonstrated
  ability to work with functional and technical teams Demonstrated ability
  to participate in a large teams and work closely with other individual
  team members 
• Proven
  analytical skills and systematic problem solving 
• Strong
  ability to work under pressure, work with aggressive time lines, and be
  adaptive to change 
• Displays
  problem solving and analytical skills, using them to resolve technical
  problems 

Public Sector Experience:

• Experience
  with Siebel modules such as Public Sector CRM, Contracts, Lead,
  Management, Partner, Public Sector Partner Portal, Campaign Management,
  Marketing, Resource Manager, and Public Sector eService would be an
  asset 
• Experience
  with Transfer Payments would be an asset.